Privacy policy

The last update to our Privacy Policy was posted on February 14, 2018. This Privacy Policy governs the privacy terms of our website We are committed to maintaining the privacy of Users, Members, and Practitioners. provides a public service to individual consumers who may access the website (“Users”) or to seek individualised Clinical Hypnotherapy treatment in person (“Practitioners”) or via safe online platforms such as Zoom.

INFORMATION COLLECTION AND USE collects information from Users at a number of different points on our website.

(A) When a User sends an email to through the website, the User’s name, phone number, email address, and message is recorded as part of the transmission process.

This information is kept confidential and is made available only to (1) trained and primary Clinical Hypnotherapist for purposes of administering therapy.  At no point is this passed on for the purposes of spam or other content that is in violation of terms of service, (2) the Practitioner to whom the User sends the email, never rents, sells, or gives this information to any other third party.

When a User emails a Member or Facility through the email messaging system, the User is conveniently and automatically emailed a notification when the therapist or Facility has been contacted. Additionally, when a User emails a Practitioner through the email messaging system, they may opt in to a subscription to our email newsletters. Users may unsubscribe from this email newsletter by completing the unsubscribe form found here.

(B) When a User calls a Practitioner through the telephone number posted on the website, standard caller identification information is collected and may be stored by for use in administering its services. never rents, sells, or gives this information to any third party.

(C) collects and publishes information entered by Practitioners and is available to Users on  Being made public, viewed on other third party websites that may have copied this information with or without permission. What is commonly considered to be private information (including but not limited to username, email address, password, etc.) is kept private in a database and may be used by our internal departments if needed (such as debugging errors or analyzing outcome of marketing campaigns) as required. never rents, sells, or gives this information to any other third party.

(D) collects User email addresses when Users subscribe to the blog. This email address is used to send such Users blog post or blog comment summaries and Users can unsubscribe anytime using unsubscribe option(s) found in the email and/or on the site. never rents, sells, or gives this information to any other third party.

(E) does not store credit card information on our servers. All credit card transactions are processed through either an SSL Square supported payment page and all such data is stored on the Square server OR through an SSL supported Natural State Hypnosis (PayPal) payment page and all such data is stored on the Natural State Hypnosis (PayPal) server.

You can read the Privacy Policy of Square here and you can read the Privacy Policy of Natural State Hypnosis (PayPal) here:

(G) uses Google Analytics which collects information about your browsing experience on our site. This information is used in an anonymous way and not associated with a specific individual. You can read about Google Analytics’ Terms of Service and Google’s Privacy Policy on the following pages, respectively: and uses Google Analytics Advertising Features. This includes, but is not limited to, user-directed marketing, geographic-directed marketing, remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform Integrations, and Google Analytics Demographics and Interest Reporting.

You can opt out of Google Analytics Advertising Features here:

No personally-identifiable information collected by will be merged with non-personally identifiable information collected through any Google advertising product or feature.

(H) may use other web analytics services and/or software to collect information about users’ browsing activities. This information is used to analyze the performance of the website and associated marketing campaigns. Some of the services/software like Google Analytics may store this information on their own servers.

(I) may use AdWords, Facebook, or other third party remarketing, sometimes called retargeting, to market our website(s) across the Internet. Google, Facebook, or other third party sites place a cookie on a browser. Google, Facebook, or third party sites read cookies and may present a on a third party site. You may opt out of Google’s remarketing here: You may opt out of Facebook’s remarketing here:

(J) Users of who submit questions via “Dear NaturalState” or the “Ask a Question” form acknowledge that their questions may be published on and made public at the discretion of By submitting content through the “Dear NaturalState” or “Ask a Question” forms, Users give their consent to publish the submitted content. Users understand that it is their responsibility to exclude any identifying information from their submission, even though will make reasonable efforts to remove identifying information. Users who submit questions to “Dear NaturalState” or “Ask a Question” understand that not all submissions will be responded to and, those that are, generally take four weeks or longer to publish.

(K) Users who opt-in to subscribe to our Newsletter will be sent occasional email updates on helpful resources related to therapy and counseling.

INFORMATION DISCLOSURE does not sell or otherwise provide personally identifiable information collected through its website and services to third parties, except as specifically authorised by the User, Practitioners, such as a Member profile, blog post, User email to a Practitioner, or other authorised disclosures of information. may disclose personally identifiable information about Users or Practitioner, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms of Service for Members or Terms of Service and Use; (d) necessary to protect us from legal action or claims from third parties including you and/or other Users or Practitioners; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of, our Users, Practitioners, employees, and affiliates. Additionally, reserves the right to disclose personally identifiable information about a User or Practitioner if reasonably believes that using or disclosing such information may prevent physical harm to one or more individuals or public safety.


Cookies uses cookies to identify which areas of our website you have visited, so the next time you visit, we can better personalise the content that you see on our website. In addition, our website uses third-party cookies (such as Google Analytics cookies) to optimize and personalise the advertising content on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to use certain functionality on our website correctly, or at all. never places your personal information in Cookies.

Log Files
Like most standard website servers, log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information contained in user profiles.

Disclosures to Successors
If is acquired or merges, in whole or in part, to another entity that would become responsible for providing services to you, we would have the right to transfer your personal information to such entity and that entity would have the right to use such information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by such entity.

Links To Other Websites 
Our website will likely contain links to other websites. has no control of such websites and you agree that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and provide links to these websites solely for your convenience. You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personally identifiable information.

Payment Sources
Users may have to provide a payment source (i.e. credit card) to access special products or services on Users and Practitioners understand that uses Square or Natural State Hypnosis (PayPal) to process payment in exchange for providing services. Users and Practitioners understand and agree that we cannot control nor can we be liable for the acts of Square or Natural State Hypnosis (PayPal). If you see what you believe to be fraudulent transactions regarding payments to our website, please contact us immediately. We will work with you, Square and/or Natural State Hypnosis (PayPal), and authorities as best we can to help resolve such issues.

Our Email Policy and our affiliates fully comply with the CAN-SPAM Act as enacted in Australia. You can always opt out of receipt of further email correspondence from and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party.

Our Security Policy uses reasonable safeguards to protect personally identifiable information about Users and Practitioners. When our registration/order form asks users to enter sensitive financial information (such as credit card number), that information is encrypted and is protected with SSL. All personally identifiable information we store about Users, Members, and Facilities is required to be stored only in authorized, secured servers or media in secure facilities. Only administrators or employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to such personally identifiable information. All administrators and employees are trained and kept up-to-date on our security and privacy practices. Any time new policies are added, our administrators and employees are trained in the policies.

Notification of Changes 
If we amend this Privacy Policy, we will update this page so Users, Practitioners and Facilities are notified of the personally identifiable information about them which we collect, how we use it, and under what circumstances we disclose it. We will use information in conformity with the Privacy Policy under which the information was collected. If we make material changes to our Privacy Policy, we will notify you here.

We will also change the “Last Update” date at the end of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of the Last Update date and replace any prior Privacy Policies.

Questions About Privacy
If you have any questions or suggestions about our privacy practices or this Privacy Policy, please contact us

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